ThreeTrees Retirement Partners is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to make our website as inclusive as possible.
Our Commitment
We believe that everyone — regardless of ability, age, or technology — should be able to access information about retirement planning services. We are dedicated to providing a website that is accessible to the widest possible audience, including individuals with visual, auditory, cognitive, and motor disabilities.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our website is partially conformant with WCAG 2.1 Level AA, meaning some parts of the content may not yet fully conform. We are actively working to identify and remediate any gaps.
Accessibility Features
Our website includes the following features to support accessibility across navigation, content, and forms:
- Clear and consistent navigation menu
- Skip-to-content links
- Breadcrumb navigation
- Keyboard-accessible interface
- Logical tab order throughout
- Alternative text for all images
- Descriptive headings and labels
- Sufficient color contrast ratios
- Readable font sizes (16px minimum)
- Clear, descriptive link text
- Properly labeled form fields
- Error identification and suggestions
- Keyboard navigation support
- Required field indicators
- Clear submission confirmation
- Responsive design for all devices
- Screen reader compatible markup
- ARIA labels and landmarks
- No content relying on color alone
- Resizable text up to 200%
Technical Specifications
This website relies on the following technologies for conformance with WCAG 2.1:
- HTML5 semantic markup
- CSS3 for presentation and responsive layout
- JavaScript for interactive functionality (with non-JS fallbacks where possible)
- WAI-ARIA roles, states, and properties
Our website has been tested with the following assistive technologies and browsers:
- NVDA screen reader with Chrome and Firefox on Windows
- VoiceOver with Safari on macOS and iOS
- TalkBack with Chrome on Android
- Keyboard-only navigation testing across all major browsers
Known Limitations
While we strive to ensure the highest level of accessibility, we are aware of some current limitations. We are actively working to address these issues:
Third-party content: Some embedded third-party tools (such as scheduling widgets) may not fully meet WCAG 2.1 Level AA standards. We are working with our vendors to improve this.
PDF documents: Some PDF documents linked from this site may not be fully accessible. We are reviewing and remediating these files on an ongoing basis.
Video content: Older video content may not include closed captions or audio descriptions. New videos are produced with captions included.
If you encounter an accessibility barrier not listed here, please let us know using the contact information below. We take all reports seriously and aim to respond within 2 business days.
Formal Complaints
We are committed to resolving accessibility issues promptly. If you are not satisfied with our response to your accessibility concern, you may contact the following supervisory authority:
- U.S. Access Board — www.access-board.gov
- U.S. Department of Justice ADA Information Line — 1-800-514-0301 (voice) or 1-800-514-0383 (TTY)
Accessibility Feedback
We welcome your feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please contact us. We aim to respond to accessibility feedback within 2 business days.
Send Accessibility Feedback